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Term of service
Terms of Service
Last updated: June 2026
Welcome to JerseysFreak. By accessing or using our website at jerseysfreak.com (the "Site") or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
If you do not agree to these terms, please do not use our Site or services.
1. About JerseysFreak
JerseysFreak is an online retailer specializing in high-quality, stitched sports jerseys for NFL, NBA, MLB, and NHL teams. We offer replica and custom jerseys for fans worldwide. Our products are fan-made replica jerseys and are not officially licensed by any sports league or team.
2. Eligibility
By using this Site, you confirm that you are at least 18 years of age, or that you are accessing the Site under the supervision of a parent or legal guardian who agrees to these terms. We reserve the right to refuse service to anyone for any reason at any time.
3. Products & Descriptions
We make every effort to display product images and descriptions as accurately as possible. However, we do not guarantee that your screen's display of any color will be accurate. Colors and minor details may vary slightly from what is shown.
All jerseys sold on JerseysFreak are fan-quality replica jerseys. They are not official merchandise and are not affiliated with, endorsed by, or licensed by any NFL, NBA, MLB, or NHL team or league.
4. Pricing & Payment
All prices are listed in US Dollars (USD) unless otherwise indicated. Prices are subject to change at any time without notice. We reserve the right to correct any pricing errors, even after an order has been placed.
We accept major credit cards, PayPal, and other payment methods as displayed at checkout. Payment is processed securely at the time of purchase. We do not store your full payment card details.
Promotions: Buy 2 jerseys and receive 15% off your order. Buy 3 or more jerseys and receive free shipping. Promotions apply to qualifying items only and cannot be combined with other discount codes unless stated otherwise.
5. Orders & Cancellations
Once an order is placed, it enters processing immediately. Cancellations may be requested within 12 hours of placing your order by contacting us at support@jerseysfreak.com. We cannot guarantee cancellation after this window, as orders may already be in production or shipping.
We reserve the right to cancel any order at our discretion, for example if a product is out of stock, a pricing error has occurred, or we suspect fraudulent activity. In such cases, a full refund will be issued.
6. Shipping & Delivery
We ship worldwide. Estimated delivery times are:
- United States: 7–15 business days
- International: 10–25 business days
Delivery times are estimates only and are not guaranteed. JerseysFreak is not responsible for delays caused by customs, courier services, or circumstances beyond our control.
Shipping costs are calculated at checkout based on your location and order size. Free shipping applies when you purchase 3 or more qualifying items in a single order.
For orders where an item is out of stock, we will contact you by email. You may choose a replacement from our site, or request a refund for the unavailable item.
7. Returns & Refunds
Your satisfaction is important to us. Our return policy is as follows:
- Return requests must be submitted within 14 days of the delivery date.
- Items must be in their original, unworn, unwashed condition, with the original bag and paper tag attached.
- Items that have been worn, washed, or altered are not eligible for return.
- We accept returns for quality issues (e.g. wrong item sent, significant defects) or incorrect delivery.
- Custom name/number jerseys are non-refundable unless there is a quality or production error on our part.
To initiate a return, please contact us at support@jerseysfreak.com with your order number and photos of the issue. We will respond within 2 business days.
Approved refunds will be issued to your original payment method within 5–10 business days of us receiving the returned item.
8. Custom Jerseys
Custom name and number jerseys are made to order. Once production begins, custom orders cannot be cancelled or refunded, except in cases where we have made a production error (e.g. wrong name, wrong number, wrong color).
Please double-check all customization details before submitting your order. JerseysFreak is not responsible for errors submitted by the customer.
9. Intellectual Property
All content on this Site, including but not limited to text, images, logos, graphics, and design, is the property of JerseysFreak or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content from this Site without our prior written permission.
Team names, logos, and uniform designs referenced on this Site belong to their respective owners. JerseysFreak does not claim ownership of any team trademarks or logos.
10. Limitation of Liability
To the fullest extent permitted by law, JerseysFreak shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products, including but not limited to loss of profits, data, or goodwill.
Our total liability to you for any claim arising from your use of our Site or a purchase shall not exceed the amount you paid for the relevant order.
11. Disclaimer of Warranties
Our Site and products are provided "as is" without any warranty of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Privacy Policy
Your privacy is important to us. By using our Site, you agree to our collection and use of personal data as described in our Privacy Policy. We use your information solely to process orders, communicate with you, and improve our services. We do not sell your personal data to third parties.
For payment processing, we use secure third-party services (such as Shopify Payments and PayPal) and do not store your full card details on our servers.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the Site after any changes constitutes your acceptance of the new terms.
We encourage you to review this page periodically to stay informed of any updates.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our Site shall be resolved through good-faith negotiation first, and if necessary, through appropriate legal channels.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: service@jerseysfreak.com
- Website: jerseysfreak.com